


Even worse, more than 60% of tech support scam victims are over the age of 60, meaning elderly family members could be particularly at risk. Someone who has enlisted the help of the Geek Squad, or bought something from Best Buy, is more likely to fall for a fake Geek Squad scam. Once you’re “hooked,” they’ll continue to scam you for more money - either by emptying your accounts, finding sensitive information on your device, or demanding more payment for their services.
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In this guide, we’ll show you how to recognize and avoid the most common Geek Squad scams. So how can you tell if you’re dealing with the real Geek Squad and not a scammer? If you need help with your computer or other electronic devices, the last thing you want is to end up getting scammed.

Scammers prey on victims seeking technical help, or they use the names of recognizable companies (like Best Buy, Amazon, or Apple) to fool you into giving them money, personal information, or remote access to your computer. The Geek Squad scam is just one example of the widespread tech support scam trend that cost Americans nearly $350 million in 2021 alone, according to the FBI. But instead of receiving support, she was scammed out of nearly $100,000. When a 75-year-old New Jersey woman needed help with her computer, she responded to an email from Best Buy’s Geek Squad.
